Since inception customer service has always been a core value at Aero SEAT and Aero Applicators. Aero SEAT commits to our customers that the smallest account will be treated exactly the same as our largest account. This guarantee to our customers includes that they will be treated the same in terms of our time commitment, recommendations, pricing and follow up after the job is completed. At Aero SEAT and Aero Applicators we try to do as much business as we can on a handshake to promote trust between ourselves and our customers. This ensures to the customer that our word still means something, and they can count on us to come through.
As a company policy we do not accept any percentage of unsatisfied customers and we strive to perform the best job we can every time. If the customer is unsatisfied with our work we take whatever means possible to make it right with the customer. Aero SEAT takes a proactive approach to customer complaints by visiting the customer, inspecting the job site, talking to our employees, and consulting outside suppliers if necessary. In being in business 10 years with Aero SEAT and 30 years with Aero Applicators, speaks to the relationship that we have built with our client base. Customer satisfaction will always be our number one priority because the customer is what keeps us in business.